PRIVACY POLICY


Effective Date: November 4, 2026

Christopher R. Thompson, M.D., P.C. ("the Practice," "we," "us," or "our") respects your privacy and is committed to protecting personal information.

This Privacy Policy explains how information may be collected, used, and protected when you visit our website, christopherthompsonmd.com.

The Practice maintains locations in Los Angeles, California, and Austin, Texas.

1. Information We Collect

Our website is primarily informational. We do not provide online contact forms, patient registration, or other features that require visitors to submit personal information directly through the website.

However, certain information may be collected automatically or when visitors contact us.

Automatically Collected Information

Our website is hosted by Yola, a third-party website hosting provider.

Yola and its technical service providers may automatically collect limited information when visitors access our website, including:

  • Internet Protocol (IP) addresses.

  • Browser type and operating system.

  • Date and time of website visits.

  • Pages visited and other basic website usage information.

  • Referring website addresses.

  • Technical information necessary for website functionality and security.

This information may be used for website administration, security, troubleshooting, and basic website statistics.

Information You Provide Voluntarily

If you contact our Practice by email or telephone, we may collect information you voluntarily provide, including your name, email address, telephone number, and the contents of your communication.

We use this information to respond to inquiries, communicate about our services, and conduct legitimate practice operations.

2. Email Communications

Our website provides an email address through which visitors may contact the Practice.

Please be aware that ordinary, unencrypted email is not necessarily secure. Email communications may potentially be intercepted, misdirected, or accessed by unauthorized parties.

We encourage visitors not to include sensitive medical information, detailed health histories, Social Security numbers, or other confidential information in initial email inquiries.

For established patients, email communications involving treatment-related information are governed by applicable privacy laws and the Practice's patient communication policies.

The Practice's Consent for Evaluation and Treatment document provides additional information about email confidentiality and patient consent.

Patients may discuss appropriate communication methods directly with the Practice.

3. How We Use Information

Information collected through our website or through direct communications may be used to:

  • Operate, maintain, and secure our website.

  • Respond to inquiries and requests for information.

  • Communicate with prospective and existing patients.

  • Diagnose technical issues and improve website functionality.

  • Protect against unauthorized access or misuse.

  • Fulfill applicable legal and regulatory obligations.

We do not use Google Analytics.

We do not sell website visitors' personal information or use it for targeted advertising.

4. Cookies and Website Analytics

Our website is hosted by Yola, which may use cookies and similar technologies to support website functionality, security, and basic visitor statistics.

These technologies may collect technical information about website visits, such as browser information, IP addresses, and pages viewed.

Some cookies are necessary for website functionality and security, while others may support website usage statistics.

Our Practice does not independently use Google Analytics or intentionally deploy advertising or behavioral remarketing technologies.

Visitors can manage or disable cookies through their browser settings. Disabling certain cookies may affect website functionality.

For additional information about Yola's data practices, please consult Yola's Privacy Policy.

5. Sharing of Information

We do not sell, rent, or trade personal information collected through our website.

Information may be accessible to third-party service providers that assist with website hosting, security, maintenance, or other technical operations.

These providers may include Yola and its infrastructure and security partners.

We may also disclose information when required by applicable law, legal process, or valid governmental requests, or when reasonably necessary to protect the rights, property, or security of the Practice or others.

Information relating to patient care is handled separately in accordance with applicable medical privacy requirements.

6. Medical Information and Patient Privacy

Christopher R. Thompson, M.D., P.C. provides psychiatric and related professional services.

Our website is intended to provide general information about the Practice and its services. It is not designed to collect or transmit patient medical records or confidential health information.

Patient information obtained in connection with medical evaluation or treatment is handled in accordance with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

Patients may receive additional privacy information through the Practice's patient documentation, including its Consent for Evaluation and Treatment.

Where required by law, the Practice also provides a separate Notice of Privacy Practices describing the use and disclosure of protected health information and patients' rights concerning that information.

This website is not intended for medical emergencies or urgent medical communications.

7. Data Security

We take reasonable measures to protect information associated with our website from unauthorized access, misuse, alteration, or disclosure.

Our website hosting provider maintains technical infrastructure and security measures intended to protect website operations.

However, no method of internet transmission or electronic storage is completely secure.

Visitors should exercise caution when communicating sensitive information electronically.

8. Data Retention

We retain information collected through our website or direct communications only as long as reasonably necessary for legitimate business purposes, website operations, security, or compliance with applicable laws.

Technical information collected by our website hosting provider may be retained according to that provider's applicable policies.

Patient medical records and related information are subject to separate retention requirements under applicable federal and state laws.

9. California Privacy Rights

California residents may have certain rights regarding their personal information under applicable California privacy laws.

The California Consumer Privacy Act (CCPA) applies to businesses meeting specific statutory criteria. Certain businesses, including those below applicable thresholds, may not be subject to all of its requirements.

Regardless of whether the CCPA applies to the Practice, California residents may contact us with questions or concerns about personal information collected through our website.

We do not sell or share personal information collected through this website for cross-context behavioral advertising.

Requests concerning medical records or protected health information are handled under applicable healthcare privacy laws.

10. Texas Privacy Rights

Texas residents may have rights under applicable Texas privacy laws, including the Texas Data Privacy and Security Act, where applicable.

Certain small businesses and qualifying healthcare entities may be exempt from portions of these requirements.

Texas residents may contact the Practice with questions about personal information collected through our website.

We do not sell personal information collected through the website.

Medical information is handled according to applicable federal and Texas healthcare privacy requirements.

11. Children's Privacy

Our website provides general information about psychiatric services, including services for children and adolescents.

The website is not intended to collect personal information directly from children under the age of 13.

We do not knowingly collect personal information from children under 13 through the website.

If we become aware that such information has been collected inappropriately, we will take reasonable steps to address the situation in accordance with applicable law.

Information concerning children who receive medical services from the Practice is subject to applicable medical confidentiality and privacy requirements.

12. Third-Party Websites

Our website may contain links to external websites or resources operated by third parties.

We are not responsible for the privacy practices, security, or content of those websites.

Visitors are encouraged to review the privacy policies of external websites before providing personal information.

13. Your Privacy Choices

You may contact the Practice with questions about information collected through this website or to request access, correction, or deletion of personal information, where applicable.

We will review and respond to requests in accordance with applicable law.

Certain information may need to be retained for medical, legal, security, or other legitimate purposes.

Requests involving patient medical records or protected health information are handled under applicable healthcare privacy laws and procedures.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, business practices, or applicable legal requirements.

When changes are made, the effective date at the top of this page will be updated.

We encourage visitors to review this Privacy Policy periodically.

15. Contact Information

If you have questions about this Privacy Policy or the Practice's website privacy practices, please contact:

Christopher R. Thompson, M.D., P.C.

Los Angeles Office
10850 Wilshire Boulevard, Suite 850
Los Angeles, CA 90024

Austin Office
5000 Plaza on the Lake, Suite 195
Austin, TX 78746

Telephone: (310) 470-7064
Email: chthompson@mednet.ucla.edu

Website: christopherthompsonmd.com

Christopher R. Thompson, M.D., P.C.
5000 Plaza on the Lake, Suite 195, Austin, TX 78746
10850 Wilshire Blvd., Suite 850, Los Angeles, CA 90024

(310) 470-7064 work / (310) 470-7141 fax
chthompson@mednet.ucla.edu email

© Copyright 2026 Christopher Thompson, M.D., P.C., All Rights Reserved